Refund & Return Policy – Shoppyko.com
Effective Date: [02.09.2025]
At Shoppyko.com, we want you to enjoy a smooth shopping experience. If something doesn’t go as expected, our Refund & Return Policy is here to help.
1. Eligibility for Returns
You can request a return if:
- The product is damaged, defective, or different from what you ordered.
- The request is made within 7 days of delivery.
- The item is unused, in its original packaging, and with all tags/labels intact.
Non-returnable items:
- Perishable goods (food, beverages, etc.)
- Personal care, hygiene, or intimate products
- Customized or made-to-order products
Items marked as “Final Sale”
2. Refund Process
- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed to your original payment method within 7–10 business days.
- Shipping charges (if any) are non-refundable unless the return is due to our error.
3. Replacement/Exchange
- If you prefer, you may request a replacement instead of a refund (subject to product availability).
- Exchanges are available only for the same product or variant.
4. Return Shipping
- If the return is due to a defective/damaged/incorrect item, Shoppyko will cover the return shipping cost.
- If the return is due to personal preference (e.g., you changed your mind), you will need to bear the shipping charges.
5. How to Initiate a Return
- Contact our support team at support@shoppyko.com with your order ID and issue details.
- Our team will guide you through the pickup or return shipping process.
- Pack the product securely to avoid damage during transit.
6. Late or Missing Refunds
- If you haven’t received your refund within the stated time, first check your bank account.
- Then, contact your bank or payment provider. Processing delays are sometimes possible.
- If the issue persists, please reach out to us at support@shoppyko.com
7. Policy Updates
Shoppyko reserves the right to update or modify this Refund & Return Policy at any time. Changes will be effective once posted on the website.
📧 For all return/refund-related queries, write to us at: support@shoppyko.com